Privacy Policy

1. Information We Collect

We aim to collect as little personal data as possible. Depending on how you use the site, this may include:

• Information you give us voluntarily: for example, if you submit your email address to a newsletter form or contact us with a question.
• Usage data collected automatically: such as your IP address, browser type, device type, pages viewed, time on page, and the website that referred you. This is standard web-analytics data.
• Cookies and similar technologies: small files stored on your device that help the site function and let us understand how visitors use it (see section 3).

2. How We Use Your Information

We use the limited information we collect to:

• Operate, maintain, and improve the website and its content.
• Understand which pages and topics are most useful to visitors.
• Respond to enquiries and, where you have opted in, send updates or promotions.
• Measure the performance of our content and referral links.
• Detect, prevent, and address technical issues, fraud, or abuse.

We do not sell your personal information to third parties.

3. Cookies & Analytics

Like most websites, we use cookies and analytics tools (for example, privacy-respecting traffic analytics) to understand aggregate visitor behaviour. Cookies may be used to:

• Remember your preferences and improve your browsing experience.
• Measure traffic sources and page performance.
• Track referrals to the platforms we partner with.

You can control or delete cookies through your browser settings at any time. Blocking some cookies may affect how parts of the site work.

4. Affiliate & Referral Disclosure

Zone9 Group is an affiliate partner of the gaming platforms featured on this site. When you click a "Play Now", "Claim", or platform link and register or play, we may receive a referral commission from that platform. This comes at no extra cost to you and does not influence the genuine information we provide. Referral links may pass a tracking identifier so the platform can attribute the referral to us.

5. Third-Party Links

Our site contains links to external platforms and resources. Once you leave zone9group.com, this privacy policy no longer applies. We are not responsible for the content or privacy practices of third-party websites. We encourage you to read the privacy policy of any site you visit.

6. Data Retention & Security

We keep personal information only as long as necessary for the purposes described above, then delete or anonymise it. We use reasonable technical and organisational measures to protect data against loss, misuse, and unauthorised access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and similar laws, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Withdraw consent and unsubscribe from marketing communications at any time.
• Request deletion of your personal data, subject to legal limits.

To exercise any of these rights, contact us using the details below.

8. Children

This website and the platforms it features are strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has provided us with personal information, please contact us so we can remove it. See our Responsible Gaming page for more.

9. Changes to This Policy

We may update this privacy policy from time to time. The "Last Updated" date at the top of the page reflects the most recent revision. Continued use of the site after changes are posted means you accept the updated policy.

10. Contact Us

If you have questions about this privacy policy or how we handle your data, please reach out through the contact channel listed on our homepage. We will respond as soon as reasonably possible.